JMHardware®:German Customers' Return Visit and New Chapter of Long-term Cooperation - Our Experience in Exporting Custom

JM Hardware® welcomed two valued customers from Germany in 2024.04.18, who have been our long-term partners for five years. This visit is not only an affirmation of our past cooperation achievements, but also an expectation and prospect of deepening cooperation in the future.

As a manufacturer with 18 years of experience in exporting Customised fasteners and Stamping Parts, JM Hardware® is a registered brand in the USA, Europe and the UK, and enjoys a strong reputation worldwide. Over the past 18 years, we have successfully developed more than 850 customised parts and exported our products to more than 80 countries and regions by virtue of our excellent R&D strength and superb production technology, which are highly praised by our customers.

During this return visit, the customers visited our production workshop and R&D department for stamped parts, bolts and nuts, and learnt more about our production process and quality control procedure. They highly appreciated our professional ability and rich experience in the field of customised fasteners and stamped parts, and fully affirmed our product quality and service level.

              

Customers are asking Xarella for advice on stamping parts production processes

 

Xarella is showing customers how their products are made               

Customers said that the customised stamping parts,Custom bolts and Custom nuts that our company has developed not only meet their actual needs, but also reach the leading level in the industry in terms of performance and quality. They highly approve of our R&D capability, quality control capability and service capability of our business team, and look forward to more in-depth cooperation with us in the future.

In addition, the customers also expressed their admiration for our company's high return rate of old customers. According to the statistics, the return rate of our old customers is as high as 95.3%, which fully proves the deep trust and good cooperative relationship between us and our customers.

               

Xarella is demonstrating factory R&D capabilities to customers

               

Customers were attracted by the products in the factory sample cabinet and took photos to keep them

Based on this pleasant communication, the customer clearly indicated that they will give priority to our company for new product development in future new projects and plan to introduce their friends' factories to our company to further expand the scale of purchase.

JM Hardware® will continue to uphold the principle of "quality first, customer first", and continuously improve its own R&D strength and production capacity to provide better products and services to customers all over the world. We believe that with the joint efforts of both parties, the future cooperation will be even closer and deeper, and create a better future together.

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