FAQs

20 years professional hardware manufacturer - JM Hardware

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FAQ For Products | JM Hardware®

JM Hardware® hopes this video can help you understand our products. If your questions are not solved through the video, please contact us directly

Can you provide customization service?

Yes, JM initially manufactures standard bolts, nuts, screws, but in the past 11 years,JM has already developed successfully 580 customized parts in different sizes .

What types of customized parts do you provide?

JM provides cold heading parts, hot forging parts, stamping parts, machining parts, sheet metal parts, cold working parts, Zn-Al Die casting parts ，powder metallurgy parts ,and other customized parts. JM is capable of providing customized parts not only with single-process ,but also with a variety combined crafts.

What are your core products?

JM's core products include customized parts combining several crafts such as cold heading or hot forging, stamping and mechanical processing, etc.

Does every customized part need mould fee?

Not all customized parts cost mould fee. For example, a turning part does not need a mould yet requires the appropriate tools and fixtures. JM spends labor costs in making samples ， therefore charges certain sample fees。It will be returned after placing an order.

FAQ For Company | JM Hardware®

JM Hardware® have provided OEM/ODM manufacturing service for 16 years. No matter what your requirements are, our extensive know-how and experience assure you a satisfactory result. We put our most effort to offer good quality, satisfied service, competitive price, timely delivery to our valued customers.

Are you a factory or a trading company?

JM has its factories.

Where are your factories, can I have a visit?

We have invested in multiple factories, which are mainly located in Shanghai and Zhejiang Province. You can visit the corresponding factories depending on the products to be purchased. Please feel free to visit our factories and give guidance. We can pick you up at the nearest airport or train station.

What kinds of certificates do you have?

ISO9001:2008; ISO 14001:2015; ISO 45001:2018

What countries and regions have your customized parts already been exported?

Our products are exported to more than 60 countries. 65% sales volume come from the United States, Canada, Mexico, 15% come from South American countries such as Chile, Brazil, Peru, Paraguay, Argentina etc., and 15% come from European countries such as Germany, the

FAQ For Sales | JM Hardware®

Our sales FAQ is designed to provide answers to common questions and concerns that users have over purchases, orders, and other sales-related information.
At any time you may contact us for assistance if our sales FAQ does not meet your needs.

What is the payment term?

We accept TT, 30% deposit and 70% before shipment, Western Union, L/C at sight.

What is our MOQ for processing?

A. MOQ for non-standard fasteners: 1-2 tons acc. to the different parts,charge mould fee, which will be refunded when reaching a certain quantity, more fully described in our quotation.
B. MOQ for stamping parts : Depending on the degree of difficulty and dimensions of the parts. We will charge mould fee and refund it when reaching a certain quantity, more fully described in our quotation.
C. MOQ for turning parts is 100 pieces, charging no mould fee. But if you need samples confirming, charging the sample fee, and refund it when make the order.

What's trade terms can JM Hardware® use?

EXW, FOB, CNF, CIF can be used for the global customers. JM has exported products to the United States for over a decade, and provides DDU and DDP for American customers.

What is JM Hardware® mode of transport

The goods in a small quantity are usually mailed via TNT, DHL, FEDEX, UPS and other courier companies recommended by you. The goods in a large quantity are usually delivered by sea or by air.

FAQ For Technical | JM Hardware®

Frequently Asked Questions about the technical requirements for JM Hardware®

Can JM Hardware® provide free samples?

Yes, for the standard fastener,if on stock,we can provide free samples. Please kindly understand that we charge certain fees for customized samples before making.

How do JM Hardware® guarantee quality?

JM conducts quality control in strict accordance with the ISO9001 Quality Certification System. JM practices the worker's self-inspection and routing inspection on a regular basis during production, the QC strict sampling before packaging and the delivery after compliance. Each batch of products is accompanied by Inspection Certificate from JM and raw materials test report from the steel factory.

What customs clearance documents can JM Hardware® provide?

Generally, we provide commercial invoices, packing lists, bills of lading, inspection certificates，test report of the steel and CO (if needed). If you have other special requirements, please inform us, and we will find a solution for you.

Are the drawings provided for you safe?

Yes, all documents within our company are managed and controlled by the system, and no documents will be disclosed automatically. Please be assured that we will not give your drawings to any third party without your prior permission.

xarella.huang@jm-fastener.com

Our address

Add: Rm.27202, No.295 South Lingyan Road, Pudong,Shanghai,P.R.C

Contact person: xarella.huang

Whatsapp: +86 13681923533

Wechat:+86 18621005605

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Since our establishment in 2006, JM has been adhering to the mission of creating maximum value for customers by providing differentiated services, and making a positive contribution to the society.